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Privacy Policy

Last updated: January 2026

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Contact Information: Name, email address, phone number, company name, and job title when you submit inquiry forms, request quotes, or register for training events.
  • Technical Information: Product interests, application areas, and measurement requirements you share through contact forms.
  • Usage Data: Browser type, IP address, pages visited, and time spent on pages, collected through standard web analytics.

2. How We Use Your Information

We use collected information to:

  • Respond to your product inquiries and provide technical quotations
  • Schedule calibration and service appointments
  • Send relevant product updates and technical application notes (with your consent)
  • Improve our website functionality and user experience
  • Fulfill legal and regulatory obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

  • Authorized regional sales partners to fulfill your inquiry (with your consent)
  • Service providers who assist in website hosting, analytics, and email delivery
  • Legal authorities when required by applicable law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data in transit and access controls for stored data.

5. Cookies

Our website uses cookies to enhance your browsing experience. Essential cookies are necessary for site functionality. Analytics cookies help us understand how visitors use our site. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Inquiry data is typically retained for 24 months after last interaction.

8. International Transfers

Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place in compliance with applicable data protection laws, including GDPR and CCPA where applicable.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates the most recent revision. We encourage you to review this page regularly.

10. Contact Us

For privacy-related questions or to exercise your data rights, contact our Data Protection Officer at [email protected] or visit our contact page.

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